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CONSTRUCTION KNOWLEDGE BLOG

December 6, 2008

Why Construction Supervisors Should be on Facebook and LinkedIn

When I previously ran a traditional construction company, we did a small industrial project and the customer was completely satisfied with our performance. I called the person in charge after project completion and got rave reviews about how we handled every aspect of the project. A few years later, that same industrial firm was bidding a bit larger project and I didn’t find out till after someone else was awarded the job. I called the customer and asked why we hadn’t been invited to bid. He responded (like Steve Martin when describing how to get a million dollars and not pay taxes, first get a million dollars, then, when the IRS knocks on your door about the taxes, just say, “I Forgot”) by saying, “I Forgot.”

We need to understand the unfortunate truth that we aren’t nearly as memorable as we suppose. Even people that think well of you probably won’t remember you in critical times when you wish they would…when they are giving recommendations, thinking about who to hire, just talking about effective people. It’s always valuable to stay networked with people who think well of you and essential in these challenging times.

Social networking sites like Facebook and LinkedIn help you keep these connections in ways that aren’t pushy or weird. I strongly recommend you take a few minutes and register on both these sites. Feel free to go to my Facebook profile and become a friend and my LinkedIn profile and become a connection.

Treat social networking as another career development tool that will help you advance in the future. Put in some time and effort now and you will be glad you did. You’ll also have some fun with it. So get out of your comfort zone and sign up today.

CONSTRUCTION KNOWLEDGE BLOG

October 31, 2008

Get Wisdom
Filed under: People Skills — Tags: — nedpelger

In this crazy journey through life, we get to choose what we care about. Getting wisdom has always been high on my list. I want to know what’s true and what’s not. I enjoy interacting with other seekers. I try to avoid phony poseurs, blowhards and self-righteous jerks.

My friend Kneal Leininger just sent me a good blog post called 10 Signs of Intellectual Honesty that will help you decide if you are an honest seeker or a phony poseur. It’s a long struggle toward truth, but that post will help you check that you’re moving in the right direction.

After I inserted this photo from Wikpedia of Rodin’s The Thinker, I remembered how much we enjoyed the Rodin sculpture museum in Philadelphia. If you’re near the Philadelphia Art Museum, perhaps running up the stairs in your best Rocky impersonation to celebrate the Phillies, you should go next door to the Rodin Museum.

CONSTRUCTION KNOWLEDGE BLOG

September 16, 2008

Who's Lying?
Filed under: People Skills — Tags: — nedpelger

I’m dealing with a situation on a jobsite right now where some extra work has come into dispute. Both parties will tell their side of the story at an upcoming meeting. So who’s lying?

We have to deal with that question in our work and personal lives on a regular (hopefully not too often) basis. Since body language often gives us a clue about liars. An article titled How to Detect Lies gives some useful information which I’ll summarize here.

A liar usually limits his or her physical expressiveness, keeping hand and arm motions controlled, appearing to become smaller, rather than larger. Hands touching the face, throat or ears are also a classic signal (beware, of course, that sometimes a person will just have an itch).

I think the most useful tip regards the timing and duration of emotional gestures. The laugh, the smile, the shocked look, the painful expression don’t look natural. For example, the forced smile shows a smile in the mouth but not in the eyes. Or the emotional gesture starts or ends abruptly, indicating it’s being considered and staged by the conscious brain, not just happening naturally.

Liars tend to avoid eye contact (or force it if they know this tell) and often speak in a monotonous tone without using pronouns.

As I probe around this jobsite dispute, I’ll be paying attention to these clues. After I determine a person lies, I’ll continue to see that person as a liar in every future interaction. Be careful to guard your reputation carefully. That lie that may roll off your tongue in some stressful situation can easily affect the way you are perceived for the rest of your life.

CONSTRUCTION KNOWLEDGE BLOG

September 13, 2008

What's Your Mindset?
Filed under: People Skills — Tags: — nedpelger

I’m studying Mindset: The New Pschology of Success. Dr Carol Dweck wrote the book based on her exhaustive scientific studies. Her professional psychology studies are the most cited in the world, making her a source worth listening to.

I’ve read oodles of self-help books over the years, and even wrote one, but have rarely encountered such strongly useful information so simply explained. I’ve covered the basics of the growth mindset in my Construction Knowledge People Skills, but would like to provide better on this mindset concept.

Therefore, I’m preparing to teach a course on Mindsets that I’ll video tape and post on this site. It will be free and I hope you find it useful. If you do, I’ll cover more topics that way.

On another subject, Beautiful Wife and I went to see Burn After Reading last night, the new Coen Brothers movie that’s just been released. BW and I loved the movie, laughing our way through all the weirdness and unexpected turns. If you want to go out and laugh and not think too much, go see it. We give two thumbs up.

CONSTRUCTION KNOWLEDGE BLOG

August 15, 2008

Not Exactly the Diet Coke Hunk, But…
Filed under: People Skills — Tags: , — nedpelger

Do you remember the Diet Coke commercial in the 1990s? A bunch of women look out an office building window at a sweaty construction worker taking off his shirt. He cools himself off with a refreshing Diet Coke and the bug-eyed women stare in wonder and appreciation.

Well, I was thirsty the other day on the jobsite and… Wait, back to reality. I look like an average 50 year old, a few extra pounds and not turning any heads these days.

I do stay in decent cardiovascular shape, though, and recommend you do as well. Back when I was near 30, I started getting migraine headaches. A buddy of mine was a deep sea diver in the military at the time. He told me how the divers all knew the secret to  quickly feeling better from a hangover was to breathe higher concentrations of oxygen. A doctor had just given them a seminar and explained that athletes process oxygen far more efficiently, so getting in top physical condition actually helps your lungs get more oxygen to your brain. The doctor also told them that getting in shape helps greatly reduce migraines.

So I started to run and do calisthenics. When I got in good shape, the migraines mostly went away. These days I swim, bike and run. In fact, I’m training for a Lancaster YMCA triathlon that’s coming up in a few weeks. It’s a mile swim, 25 mile bike and 6 mile run. I’m not in great shape due to the trip to India in June and being too busy trying to catch up from the trip since then.

As I was riding bike yesterday, though, and my thighs were screaming, “Enough already!” I thought about this competitive nature that drives me. In reality, it doesn’t matter when I finish the triathlon. Know one cares but me. Yet I struggle to train and to do my best.

On the jobsite I notice my competitive side jumps into play as well. Usually I try to cooperate and get things done the best way for everyone. But sometimes it just comes down to a “you win and I lose” or “you lose and I win” situation. Then the adrenaline flows and I get fired up. Rarely does this end well.

One of the best lessons I’ve ever learned was to keep negotiations broad enough that it just doesn’t come down to somebody loses and somebody wins. The wise negotiator keeps enough items in play that everybody can win, at least a little. In the Construction Knowledge database, I have a section How do I Go for Win-Win Solutions? that further illustrates the concept.

So I guess I have two points in this post. Do you take the time and effort to stay in shape? Do you struggle on the jobsite to work toward creative solutions, to negotiate rather than dictate? Both those items have a great return on investment for your life. If you can establish the habits, you will be glad you did.

CONSTRUCTION KNOWLEDGE BLOG

August 6, 2008

The Secret of Success
Filed under: People Skills — Tags: — nedpelger

When I teach Construction Supervisors and wannabe Construction Supervisors, I ask them if they know the secret of success. The most common answer is, “Hard work”. I think you’ll probably agree, though, many people work quite hard and wouldn’t describe their lives as successful. Early in my career, I was taught an answer that is surprisingly simple and yet powerful.

The Secret of Success:

Successful People Do the Things Unsuccessful People Don’t Want to Do and Won’t Do.

Study any successful person and you’ll see this statement proved. You’ve got to do the hard work to be successful. I probably should define what I’m calling success. Successful people achieve their goals and live with joy. So I don’t consider wealth or power a necessary sign of success, though they often are.

The secret of success has helped me tremendously through my life. So many times I look at a task before me and just don’t feel like doing it. It would be easier, more fun, etc to just not do it. Maybe that could be the slogan for couch potatoes, “Just don’t do it!”

But then I (sometimes) think about this principle of success and I do what I don’t feel like doing. In most cases I’m glad, after I get started, that I made that choice. I’m almost always glad after the task is done. So, having this truth clear to me helps me decide how to live, what to actually do, every day.

So how will this secret change your life? Suppose you’re supervising construction on a parking garage and you know your boss has real concerns that the project will come in over budget. Perhaps you love pushing the schedule and getting the construction details right, but really struggle to care about tracking the costs. You know you should work harder on knowing where the costs are and trying to control them better, but it’s not your natural inclination.

In this case, the successful person chooses to put some extra time every day into working on cost issues. Slowly, over time, you get better at managing the costs. Your boss tells you how much he appreciates your improvements and rewards you lavishly. OK, this last part may be fantasy, but the rest seems reasonable.

Consider family relationships as another example. You come home tired from work and just want to rest. Your kids, whether you know it or not, want to spend time with you. They want you to have fun with them and respect them as individuals. I think all kids want these things, no matter what their age.

So do the hard thing. Put forth some effort. Do fun things with your kids (see yesterday’s post). Or plan special time with your spouse or a friend. Remember the secret of success:

Successful People Do the Things Unsuccessful People Don’t Want to Do and Won’t Do.

Be a Successful Person.

CONSTRUCTION KNOWLEDGE BLOG

July 21, 2008

Help Someone Today
Filed under: Construction Superintendents,People Skills — Tags: — nedpelger

One of the great things about this crazy construction business is the wide open interactions we all have with so many different people each day. As a Construction Supervisor on a jobsite today, you may deal with loony carpenter who thinks the power lines are sending him secret messages, a structural engineer who you are fairly certain has never built anything in his life, an inspector who seems to enjoy torturing you and a boss who pushes, pushes, pushes. Challenging, yes…boring, no.

Yet with all this interaction, I challenge you to not lose your humanity in the process. Take some time to help someone today. Think about a person working under your authority that shows promise, that you like and think could advance. Encourage that person today, give he or she an assignment that tests capacity. Hone your ability to discover ability in others.

Your day will go better. If you consistently practice this habit, your years will go better also. The people you help almost never forget it (I can certainly name the people that went out of their way to help me, can’t you?) and your company benefits by having more competent pool of employees.

Consider the words of that old German philosopher, Goethe (pronounced Ger-ta):

If I accept you as you are, I will make you worse; however, if I treat you as though you are what you are capable of becoming, I help you become that.

Help someone today to become who they are capable of becoming.

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